Our awesome team is always here to assist.
Common purchase queries answered
Orders and Shipping
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted.
International orders normally arrive within 2-6 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays.
No. You don’t need to create an account in order to purchase.
Choosing the shipping method is simple. When you are on the checkout page you will be able to choose shipping method for each product.
After order you will receive the the tracking ID if it’s available from the seller. You could track your order going on “17track.net”
No personal information is kept when you visit our store. Not any personal info including credit card information.
We do not charge sale tax.
Yes! We ship worldwide and in most cases we are doing free shipping.
It depends. In most cases no. If you are buying more items from one seller or manifactury, your items will come one package.
If you need to swap an item
Returns and Exchanges
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it.
If it happens that you mistakenly received the wrong item, We will solve it as soon as possible.
Your order somehow got damaged in the transport? No problem. We will send you the brand new!
If you want to return the item, please let us know first. So we can give you the seller’s return address.
You can receive customer support by contacting us on our mail “[email protected]”
You can always go page back on the checkout page. If it happens that you already ordered, please contact us as soon as possible so we can change it.
Yes. You can cancel or change your order for 24 hours after ordering.
In most cases, Yes! Our sellers are working hard on maintaining the supply